Today’s consumers are busy people, trying to manage hectic calendars. They need your help to stay current on everything from upcoming appointments and service outages to changes in delivery status and payment deadlines.
Aspect Remind and Notify are SaaS-based, purpose-built applications that focus on true customer engagement vs. one-way notifications. Fully automated, two-way omni-channel interactions mean you are nurturing loyal customers by communicating with them via the channels they prefer.
Context is preserved when customers switch from one channel to another when responding to a notification so continuity of service is preserved and customers are not annoyed by requests to repeat information. Aspect Remind and Notify is the perfect solution for keeping customers informed proactively, promptly and with a personal touch.
Download the Aspect Remind and Notify data sheet to see ways in which you can maximize your collections and minimize missed revenue-generating appointments