86% of Cloud Contact Center users say their technology management costs have reduced & 75% say their CSAT improved

Dear Partner,

Cloud technology is becoming widely adopted because:

  • It is simple and fast to deploy the latest technologies in Omni Channel
  • It reduces technology management costs & complexity
  • It improves CSAT & interaction quality

Aspect, a global leader in Consumer Engagement solutions brings to you Aspect® Zipwire™ Cloud Contact Center, a mobile ready, Omni Channel platform complying to Security Standards: PCI-DSS & HIPAA, and offers a host of advantages like:

99% uptime
"Always On" Consumer engagement Connections
CRM Integration APIs
Contextual Intelligent Conversations
Voice, Email, Chat,SMS, Video
Ominchannel access For Consumers
Analytics & Workforce Optimisation
Actionable Data & Adequate Staffing for Business
Disposable Mobile Applications
Anytime Anywhere Access
Post Contact Surveys
Listen to your Customers and Act Quickly
What can Aspect® Zipwire™ do for your Contact Center? Find out from our Data Sheet.

Sanjay Gupta
Managing Director-South Asia and Middle East

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