Zip Ahead
of the Curve!
With Aspect® Zipwire™
Cloud Contact Center
Smart Businesses are moving to Cloud and its time you too stayed ahead of the curve with Cloud CC. With Aspect® Zipwire™ Cloud Contact Center businesses have had superlative gains in a relativelyshort period with reduction in capital expenses, shift in IT responsibilities and opportunity to take advantage of new technologies more quickly.

Aspect® Zipwire™ Cloud Contact Center has driven up customer satisfaction levels for businesses across the globe. It’s cloud-based contact center allows businesses to leverage the flexibility, cost savings and comprehensive security of cloud architecture for peace of mind, while offering customers a seamless, first-class omni-channel experience through interactions using automated service, live-assistance or transitioning between both as needed. With such multitude of benefits how can your business lag behind.

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Wide Adoption of Cloud Technology
  • Simple and fast to deploy the latest technologies in Omni Channel
  • Reduce technology management costs & complexity
  • Improves CSAT & interaction quality
Aspect ® Zipwire ™ Cloud Contact Center offerings
99% uptime
"Always On" consumer
Engagement Connection
Voice, Email, Chat,
SMS, Video

Omnichannel
Access for consumers
Disposable Mobile
Applications

Anytime
Anywhere Access
CRM Integration APIs
Contextual Intelligent
Conversation
Analaytics & Workforce
Optimization

Actionable Data &
Adequate Stafing
for Business
Post Contact Surveys
Listen to your
Customers
and Act quickly

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