Aspect® CXP’s Customer Experience Platform offers customers the freedom to resolve their queries through self-service.
The shift towards customer self-service is gaining momentum at an incredible rate. Set your business apart by incorporating Aspect® CXP into your current technology landscape. Aspect® CXP is an omni-channel, self-service platform building tool which gives your customers easy to use self-reliance.

Sign Up Now! Don’t let the customer care revolution catch you unprepared.
Aspect® CXP improves customer satisfaction across these verticals and many more:


Financial Services  

Airlines
By enabling anytime, anywhere, any device financial account access via integrated any-channel self-service – with seamless transitions to agent assistance – our banking customers report improvements in customer satisfaction of nearly 20%.   By leading with mobile self-service, travelers can seamlessly route to an agent who actually knows why the customer is calling based on prior actions. Such context – aware interactions have improved traveler satisfaction by 15-25%.
     


Retail  

Healthcare
By engaging over social media to
provide specialized multimedia content or mobile apps for in-store applications and self-service our customers see up to 20% increases in customer satisfaction.
  Mobile self-scheduling, proactive notifications and omni-channel capabilities have positively transformed the patient experience and increased satisfaction by up to 20% according to ongoing patient surveys conducted by customers.

While there are many reasons to choose Aspect® CXP coming your way, you can take a step forward and gain the advantage.
Warm Regards,
Mahak Narang
Marketing Specialist
Mahak.narang@aspect.com
https://in.linkedin.com/in/mahaknarang
Take a look at how Aspect® CXP adds value while your customers change Communication Channels.
 
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